Service · Support · Security
Help when you need it.
Security when it matters.
The unified Hamster Systems portal for customer support, service requests, security reporting and live service information.
Support
Public helpdesk
Open and securely track a request without needing an account.
Self-service
Knowledge base
Find guidance and common fixes before raising a ticket.
Reliability
Service status
See active customer-facing incidents and planned maintenance.
Security
Security reporting
Send sensitive reports directly to the security operations team.